The Minister of Aviation and Aerospace Development, Festus Keyamo (SAN), yesterday said the Federal Government would soon compel airlines to pay compensation for delayed and cancelled flights not caused by nature.
He noted that the Nigeria Civil Aviation Authority (NCAA) Act provides for such compensation.
Keyamo told operators: “You have blamed the government and a few things we do. But I also want to say that it is not all the time that it is government.
“At times, you say you were waiting for passengers to finish passing through the screening machine.
“At times, they have finished passing through screening machines. They wait in the lounge for five hours and you cancel your flight.
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“So, you see, after some time, we will start implementing the provisions of the NCAA Act. You know, Nigerians don’t know there is compensation for delay.
“If it is an act of God, you cannot pay. But if it is human fault, the NCAA Act says you will pay.
“So, for all airline operators, while I have praised and supported you, I will also support Nigerians. You will pay them. After some time, I will put my feet on the ground. Pay them when you delay, cancel their flight.”
Keyamo, according to a report by Channels TV, urged the airline operators to communicate cancellation notices with passengers better.
